Pastel evolution specialist trainer and consultant
Job Description:
Specialised Trainer & Consultant (Pastel evolution)
Woodmead
R40000 per month
PASTEL EVOLUTION IS ESSENTIAL AND NON NEGOTIABLE
primary responsibility of this role is to drive the quality of our training, trainers, manuals, assessments, white papers, Business Partners support and consulting services, by proactively engaging with our customers, business partners, support team, project and consulting team as well as our product developers to ensure that the training division, training and information provided and trained on the Evolution product is of high standard so as to maintain the successful of the Sage Evolution product nationally and internationally.
Success in this position will be dependent upon the individual’s ability to be proactive and anticipate areas where assistance is needed and demonstrate initiative.
Working in a team environment the individual will be expected to demonstrate commitment, loyalty and an ability to work as an enthusiastic team member in accordance with the organisation’s office routines and procedures, keeping in mind the overall business objectives.
main tasks, responsibilities and Key Performance Areas:
Ensure effective planning and execution of all Evolution Business Partner Training, Training Material and Assessments
Monitor and report on progress of the training
Be responsible for quality of the allocated deliverables and timelines
Making sure you maintain product mastery and stay abreast of changes in the industry.
Offering sound product and business advice
Supporting the trainers and business partners
Managing deliverables from a variety of staff that may or may not report directly to you
Accurate administration of business partner skills and assessment
Work within a budget by meeting deliverables both with respect to timelines and quality of work.
Face to face or telecom training and meetings as required
Ensuring the training division has required knowledge of the Sage Evolution product requirements and that the trainers are skilled to meet the customers’ requirements when training
Maintain knowledge of Evolution
To maintain a highly professional and ethical profile in accordance with industry and company standards.
Maintain a well groomed and business like appearance
To be able deliver excellent customer service and accurate information while working in a highly pressurized environment
The successful applicant must display, strong presentation skills, strong interpersonal and communication skills
Critical thinking and problem solving skills
The ability to plan and organize effectively
Be an excellent communicator across different cultures
Have a mature approach to business and service delivery
Be adaptable and have a high stress tolerance and have the ability to work under pressure, be decisive and achieve deadlines
Be driven to achieve deadlines
Ability to focus on achieving results and stay focussed despite changing conditions
Be proactive, multi-task effectively and implement agreed strategies quickly.
Have a good eye for detail and be able to work independently.
The ability to create a positive, everlasting impression with the most professional, courteous and expedient manner and to continually strive for superior client service
An ability to work under limited supervision
Enjoys dealing with people daily and is tolerant of rude people, polite but assertive
The applicant must be an enthusiastic and self-motivated individual.
The candidate needs to take pride in delivering excellent training.
Other important attributes include the ability to maintain a positive attitude and sense of urgency in a pressurized environment.
Skill requirements:
Excellent written and verbal communication skills in business English
In-depth knowledge of Sage Evolution
Working knowledge of MS Office Suite
A minimum of 3 years with the company, ideally in a similar role
Proven track record of consistently good general performance
Working knowledge of the accounting principles
The job incumbent will take pride in delivering excellent material.
Own reliable transport
NOTE: This role will require travel for extended periods outside of South Africa. For travelling purposes you will require a valid passport.
Please email cv to recruitment@kontak.co.za and quote kon1077
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